What is a Text Analytics Clustering Tool?

Nowadays, we have to perform multiple operations on documents, including topic extraction, information retrieval, and much more. Moreover, individuals need well-optimized content to generate more traffic on their websites. Such processes require keywords that are found only through text clustering tools. Without accurate and quick text clustering, none of the previously mentioned tasks are achievable. Using an effective text clustering tool and mining algorithms, one can find patterns and clusters of keywords to improve their website content.

If you are unaware of text clustering or what text analytics clustering tools are, the following paragraphs will give an exact idea about the entire process.

What is Text Clustering, and How it Works?

Before going any further, we explain the process of text clustering. The process involves making clusters of text-based documents. Here natural language processing and machine learning help us achieve our goal. Both NLP and machine learning have a crucial role in sorting unstructured data. In text clustering, we extract descriptors from textual documents to analyze how frequently they occur in the text. Once we have the results, we can form clusters of descriptors. Essentially, text clustering involves three things:

  • Choosing an appropriate distance measure to find the similarity between two features.
  • An algorithm for criterion function. For example, the greedy algorithm can initiate the entity extraction and clustering phase.
  • A criterion function to help individuals get ideal clusters.

Clustering helps us in several ways. For example, Google’s search engine uses text clustering to break down unstructured data and convert it into matrix models. Afterward, the engine tags pages with relevant keywords.

What are Text Analytics Clustering Tools?

Text analytics or text mining tools help individuals optimize data on their websites to make them more search engine friendly. You get an entire list of keywords that assist you in producing SEO-friendly headings and paragraphs. The best part, you can work with structured and unstructured data. Understanding human language is difficult for computers, but NLP makes the process possible. It performs pre-processing and keyword extraction. So, you can provide your system with emails, transcripts, and client reviews. The text analytics clustering tool will understand and interpret the meaning behind each sentence. Moreover, it improves the quality of written content.

Why do we Need Text Analytics Clustering Tools?

Companies have to handle a massive influx of client data. For this purpose, we need a system to deal with textual data. Without a proper tool, we cannot manually handle any dataset. Thus, a text analysis tool is essential. It allows organizations to structure massive volumes of information. From reviews to feedback and comments, any type of textual data can be analyzed with an efficient mining software package.

Clustering tools group unlabeled data so that similar content falls into one cluster, and you get valuable insights about clients’ perspectives.

What do we find in the Text Analytics Report?

Once we have performed a detailed analysis, we get a report providing a list of keywords along with their clusters and proximity levels. The proximity levels determine the relationship between keywords. You can pick words for your content’s headings and body based on these keywords and their relations. There is also an LSI ranking with each keyword. So you can see its significance and change the ratio of words in your content to an ideal value after analyzing the report.

Text Clustering Applications:

Whether you run an international brand or a local firm, you have to deal with textual data. You will receive online comments, feedback, and product reviews. Moreover, there will be a lot of interaction between you and your clients in the form of messaging. Therefore, you need an automated system to handle the incoming data. That is where text clustering comes into use. It helps gather insights about clients. You can use clustering tools for social media monitoring, marketing, sales, and other departments. If people leave negative comments, clustering helps you group them in one place. You get to know about multiple issues simultaneously and solve them in time. In addition to social media monitoring, brand monitoring is another application of the technology. Your brand reputation improves when you make clients feel valued. For that, you need authentic insights which can only be generated using machines. Clustering mechanisms identify topics and compare them to other parts of data to find similar data.

Finding Differences Between Text Classification and Clustering:

Even though text classification and clustering are subdomains of machine learning, they are different from one another. Classification involves a supervised learning approach and maps input to output. Any problem with an answer in no/yes or true/false is a classification problem. On the other side, clustering is an unsupervised approach. Within clustering, we make smaller clusters from a single dataset. The technique is to keep on divining the content. In this manner, different clusters have different points.

For the clustering process, we have to perform pre-processing. We remove noisy data, repeated values, and punctuation through pre-processing. Usually, tokenization, normalization, and filtering are the main components of this phase. After processing, we move towards feature and entity extraction. It is a common technique for all clustering processes.

Types of Text Clustering:

When it comes to clustering, you can choose between hard and soft clustering. In hard clustering, each item belongs to one cluster. For example, a tweet can either have positive or negative sentiments. However, we use soft clustering when the answer isn’t binary.

Common Approaches for Clustering Tool:

There are several techniques to perform clustering. The first option is Hierarchical clustering. In hierarchical clustering, we divide larger clusters into smaller clusters. Algorithms like DIANA and MONA come into use in this part. Another type is probabilistic clustering. Here we focus on the probability of words and their topic. We can also use DBSCAN or graphs to find clusters.

Using Various Mining Algorithms for Analyzing:


Various mining algorithms assist in text analysis. Each one has a different efficiency, but the most effective ones are:

  • K nearest neighbor and support vector machines
  • Recursive partitioning decision trees
  • Neural networks

All of these algorithms help in recognizing patterns of data in the shortest possible time. You can use any dataset with these algorithms.

Challenges of Text Clustering:

Even though text analytics clustering tools provide highly accurate results, we face numerous problems. Such as choosing appropriate features before initiating the process. Another problem is the incorrect choice of the similarity measure. One wrong decision severely affects the system’s efficiency. From the clustering method to the implementation, we must be careful at every step.

Text Analysis APIs:

It’s easy to use open-source libraries to create a fully functional text analytic clustering tool that serves your purpose. Some common libraries to help you build an appropriate clustering tool are python, NLTK, SpaCy, Scikit-learn, OpenNLP, CoreNLP, and TensorFlow. Still, SaaS APIs are a better alternative. Unlike in open-source libraries, one doesn’t need any additional technical knowledge for SaaS tools. You could use, Google Cloud NLP, IBM Watson, or Amazon Comprehend to build your system.

Using Powerful Analysis Tools for your Benefit

Text analytics clustering tools help individuals unlock valuable information hidden in data. The system takes in a particular dataset, forms clusters, and allows users to discover new information. When it comes to dealing with clients, nothing can be more effective than an efficient clustering tool. It provides you an insight into people’s problems and what they feel about your company. All that you need to do is select appropriate criteria and distance measures. This automated technology can assist your company in achieving significant milestones.

If you need a mining application for your firm’s valuable data, VizRefra is here to help. We provide multiple services for your businesses, including text navigation solutions and office support. You can get customized programs and services to fulfill your goals in a shorter period.